Privacy Policy

Ronald McDonald House Charities of Greater Chattanooga, Inc. respects the privacy of visitors to its Web site. We strongly believe that if electronic commerce and online activities are to flourish, consumers must be assured that information provided online is used responsibly and appropriately. To protect online privacy, the organization has implemented the following policy.

About the Information We Collect

Most of the data and information we collect through our Web site is used only to help us achieve our mission. It is our policy to collect and store only personal information that our clients knowingly provide.

From Casual Web Site Visitors and General Users

We do not collect any personal information from users browsing our Web site. When you use the public areas of our Web site you are doing so anonymously. We do collect aggregate use information, such as the number of hits (visits) per page. We use aggregate data for internal and marketing purposes, but we don’t collect any personally identifying information.

From Our Clients, Donors and Other Customers

If while visiting our Web site you order a product, register for an event, submit a technical assistance question, or request other information, you will be asked to provide certain information. In all cases this information is submitted voluntarily. In most cases, we ask clients to provide their name, title, organization name, address, telephone, and e-mail. If you’re making a purchase, you may be asked for credit card information in order to complete your purchase. Similar information may be submitted to us on an order form or registration form.

Customer Lists

Our client list is not for sale. When you visit our Web site or become a client, your name and mailing information will not be sold to a commercial organization.

Credit Card Account Information

We utilize secure transaction methods when collecting credit card information over the Internet. Ronald McDonald House Charities of Greater Chattanooga, Inc. does not disclose credit card account information provided by our clients. We submit the information to the appropriate clearinghouse in order to obtain payment.

How We Use Cookies

Cookies are small text files that are sent to your computer when you logon to a Web site that allow us to identify you when you return to the site. Ronald McDonald House Charities of Greater Chattanooga, Inc. uses cookies only to support the operations of our shopping cart. We do not use cookies to track your usage or any other personal information about you.

How To Contact Us

If you have any questions about the RMHC of Greater Chattanooga, Inc. Internet Privacy Policy, or wish to review your information or be removed from our database for mailings, please contact us at:

Ronald McDonald House Charities of Greater Chattanooga, Inc.
200 Central Avenue
Chattanooga, TN 37403